Customer Services Manager
مدير خدمة العملاء
Compliance Risk Score
75/100- Verified against GASTAT/Official source
- Updated for 2026 classification
- Complete hierarchy structure
- Regulatory compliance requirements detailed
📌 Description
SSCO 122102: Customer Services Manager. Requires Bachelor degree in Management and administration. Iqama, Nitaqat, and skill classification for Saudi Ar...
📋 Job Summary
Plan, direct and coordinating the customer service management; develop the customer service standards to ensure that the customer needs and expectations are satisfied; and manage the escalated queries in person.
🎓 Education Requirements
Level: Bachelor degree
Field: Management and administration
🛠️ Key Skills
Leadership
📊 Classification Hierarchy
Major group: Managers
Minor group: Sales, marketing and development managers
Unit: Sales and marketing managers
Related Codes
When to use this code
This code is specified on the worker's Iqama and work permit
Saudization quotas vary by profession via Qiwa
Classified as High-Skilled
Some professions have minimum salary requirements
FAQ
What is SSCO code 122102?
SSCO code 122102 refers to the occupation 'Customer Services Manager' in the Saudi Standard Classification of Occupations, based on ISCO-08. It is used for work permits, visa applications, and labor market statistics.
What education is required for Customer Services Manager?
Education requirements vary. Check the detailed occupation profile for SSCO 122102 to see the recommended education level and field of study.
Data source: General Authority for Statistics (GASTAT) — SSIC/SSCO 2026 Edition.
This data is cross-checked with Qiwa, HRSD, and ZATCA portals to ensure accuracy for business compliance.